Privacy Policy

How SignSnap.me collects, uses, and protects your information.

Introduction

SignSnap.me ("SignSnap," "we," "our," or "us") respects your privacy.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when using SignSnap.me.

By using SignSnap.me, you agree to the practices described in this Privacy Policy.

Information We Collect

We intentionally collect as little information as possible. The information we collect may include:

Account Information

  • Email address

Technical Information

When you use SignSnap.me, certain technical information may be automatically collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Basic usage and diagnostic logs

This information is used solely for operating, maintaining, and securing the service.

User Content

SignSnap.me is designed to minimize data retention.

We do not permanently store user-uploaded videos, images, sign language recordings, project files, or generated content on our servers.

Any content processed by SignSnap.me is used only for providing the requested functionality and is not retained after processing is completed.

Users are responsible for maintaining their own backups of any content created or edited using the service.

How We Use Information

We use collected information to:

  • Create and manage user accounts
  • Authenticate users
  • Provide customer support
  • Maintain security and prevent abuse
  • Operate and improve the service
  • Comply with legal obligations

Legal Basis for Processing

Where applicable, we process information because:

  • It is necessary to provide the service you request.
  • It is necessary for our legitimate business interests.
  • We are required to comply with legal obligations.

Sharing of Information

We do not sell personal information.

We may share limited information with:

  • Hosting providers
  • Authentication providers
  • Analytics providers
  • Service providers assisting in operation of the platform
  • Government authorities when required by law

Any service providers are required to handle information appropriately and only for authorized purposes.

Data Retention

We retain account information, including your email address, only as long as necessary to provide the service or comply with legal obligations.

You may request deletion of your account at any time.

Security

We use reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have rights to:

  • Access your information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Object to processing
  • Request a copy of your information

Requests may be submitted to contact@signsnap.me.

Children's Privacy

SignSnap.me is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

International Users

If you access SignSnap.me from outside the country where our services are operated, you understand that your information may be transferred and processed in other jurisdictions.

Changes to This Policy

We may update this Privacy Policy from time to time.

The revised version will become effective when posted.

Contact

If you have questions regarding this Privacy Policy, contact contact@signsnap.me.